More about the pool area though. That certainly made the whole trip even more worth it. Which room amenities are available at The Ritz-Carlton, Charlotte? Required fields are marked *. Make sure you actually have an appointment or you may be embarrassed! You should be reimbursed on check-out. The penthouse-level Ritz-Carlton Spa, Charlotte features artfully designed relaxation lounges and treatments infused with honey from the rooftop beehives. First of all, it took them 3 days to even call us back for an appointment. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. Spa and Salon Hours of Operation Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Especially if there is nothing spectacular about the hard product. I asked for firm pressure on my back to relieve some muscle tightness, and he also stretched my arms and legs, massaged my head and did an amazing job. It is an expensive hotel, but you get what you pay for. Get a free "How to have a great week of workouts" checklist and action plan when you sign up for the list. It was expensive though, with the included tip, tax and the service fee for delivering the lunch to the pool, it was a $40 salad, and thats a bit steep. The rooms were clean and well attended by housekeeping staff. All in total, I spent five hours at the Ritz that day, and I felt like I did everything I could, except for visiting the fitness center. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. 28. The rooms at The Ritz-Carlton feature a modern and elegant interior. But to treat a customer like they are at fault , publicly embarrass them-- and then find out that your business made the mistake is horrible. First of all, it took them 3 days to even call us back for an appointment. A popular destination for Charlotte locals, K Lounge offers a sophisticated, Uptown setting for interactive cocktails and shared plates in the hotels lobby. All I did like the soaking tub and standard Diptyque products in the bathroom. There was a mini bar along with Nespresso Machine and a separate fridge and a powder room. (That was directly stated from an employee) emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The maximum number of extra beds and cribs allowed depends on the room you choose. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Charlotte, Claim your listing for free to respond to reviews, update your profile and much more. Ill have to keep this in mind, thanks for the review! He walked us to the elevator. CARLTON Located in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. The Punch Room is available for private functions. Very classy and most unexpected. The penthouse, bi-level sanctuary includes an indoor Aqua Lounge with swimming pool, spa services including five treatment rooms, relaxation areas, manicure/pedicure studio and fitness center with PRECOR strength and cardio equipment. A Lady Goes West is where I share my workouts, simple meals, clean beauty tips and wellness insight with you. Now, I've never worked for hotel operations so maybe this is a brilliant resource allocation to have three greeters and zero valet staff, but I can say as the guest it did not proportionately address my needs. Im not sure if I was supposed to or not, but I did get the passive salt benefits from the walls alone, and I loved it. But it would have been nice if there were instructions on the room, in case I did miss something. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Your email address will automatically be added and stored to receive new posts by email and more. As a spa guest, you get a nice robe and slippers to wear around. That means I definitely have another visit in the future, and next time I want to try a facial. American Express. Please call 980.999.5553 or email poseidonspacharlotte@aagspa.com to make an appointment or for more information. to my Tuesday arrival, I messaged the hotel team the same #prearrivalchecklist as I had sent via the Ambassador team a week or two before. Once she knew the kids were coming she sent amazing snack baskets to the room for them.Thank you so much, Im so glad we found our new staycation location!If youre in Charlotte and looking for a great place to stay, look no further! I asked about whether the property provides a car service for short trips like most other Ritz Carlton properties and it was confirmed that there was one. Lively lobby scene with BLT Steak, K Lounge and Bar Cocoa, 12,000 sq. Get lost in one of the five treatment rooms for an excuse to extend your weekend of pampering. My massage was really good but my wife said hers was pretty awful. They even compd the first two days room service orders by way of apology for the delivery mishaps without me knowing until I saw the final folio. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. It's close to I-77 and I-277 so getting around is easy but be aware there are often delays on those roads. I had great meals at Fin & Fino, Haymaker, La Belle Helene, and the Asbury. Overall, really nice stay and excellent experience. The service recovery was fantastic. experience, you can't go wrong with a Ritz-Carlton. I arrived and had a bit of an issue with the air con in the suite bedroom that was handled after two quick visits by a very friendly and extremely apologetic engineer. Moreover, it also has a swimming pool, a whirlpool, a fitness center, a nail salon, and a Himalayan pink salt room. I am extremely disappointed in our experience compared to my previous visits over the years. We both heard the noises all night. ), my appointment "disappeared". Guests submit their subscores and their overall scores independently theres no direct link between them. Review tags are currently only available for English language reviews. I also love sitting there feeling the beads of sweat forming on the skin. Copyright 19962023 Booking.com. I would have brought my own food if we knew it was going to be this bad. I was upgraded the day of to a King Executive Suite from the Deluxe Two Queen I'd booked. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Contemporary dcor and reimagined rooms and suites encourage an urban getaway to The Ritz-Carlton, Charlotte. That orange-infused water was a hit, and I went back and refilled many times from the sweet little refreshment stand. Have an amazing day! 201 East Trade Street. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. #ritzcarlton #charlotte #ritzcarltoncharlotte #suiteupgrades #ritzcarltonsuite #presidentialsuite #goheels #earlycheckin #latecheckout #aircon #bltsteakhouse #kingofaircon #hisroyalcoldness (For the record, the going rate for the Ritz-Carlton Suite is $8,500 per night, making the upgrade value for this stay a cool $25,500. And on a weekend, it took me no time at all to get there just about 20 minutes from where I live in South Charlotte (in Ballantyne). Lock in the lowest price from these sites. I would have brought my own food if we knewI have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. And dry saunas (which can be anywhere from 150 to 195 degrees Fahrenheit) are great for promoting recovery and improving circulation and I love that post-sauna feeling so much. In order to get to the spa, you have to take the elevator up to the 17th floor. In order to get to the spa, you have to take the elevator up to the 17th floor. My massage therapist picked me up right outside the womens lounge and dropped me back off there after my service. The front desk woman was so apologetic and even reached out to the spa manager to try to have a masseuse come in that night for me. I knew something was up already before we even arrived. if the writer is claiming to be someone else). The BLT Steak serves breakfast as well and they have room service available until Midnight. Room service was always quite tasty and pretty prompt especially after the first day when we finally got the doorbell and delivery issues sorted. Located close to Queen City Quarter and Spectrum Center, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. More. Sign me up to receive posts by email and other news from A Lady Goes West! Over 257 million reviews from guests after their stay. Please dont include personal, political, ethical, or religious commentary. But it jumped up to $200 for just a basic massage. Contributions should be travel related. Discover luxury designed for the urban traveler in newly-reimagined guest rooms and suites. Children 18 and above are considered adults at this property. This is the version of our website addressed to speakers of English in the United States. The Ritz-Carlton, Charlotte. The spa also offers access to the fitness center and pool, both boasting panoramic views of the city. <link rel="stylesheet" href="styles.7e866a1c5c103219.css"> The restaurant was pretty lively and had a good atmosphere. Good Morning, Please allow me to greatly apologize for the service issues you detailed both in the spa and BLT restaurant, as they are not indicative of The Ritz-Carlton brand. Starting with valet they were very nice and attentive. Finding outlets to charge devices was like getting blood from a stone and the in-room charging station at the desk did not have a working charger for iphone. For information or to reserve a treatment, please contact the spa at (704) 972-4370. They delivered special treats and a gift bag to celebrate her special event. It's not the employees fought they are all so nice. That's about 182.14EUR. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Ideal for a post-dinner cocktail, The Punch Room offers a view over downtown Charlotte and upscale lounge seating. It was totally what I had hoped and for more. Dear MsHellfire, Thank you for taking the time to let us know about your experience while staying with us. From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. Inspired by a 19th-century speakeasy, The Punch Room offers 37 seats and a menu driven by local fruits, herbs and vegetables.
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